The House Standard

Every piece that leaves the LEGACY vault travels the same way: under the care of Brink’s Global Services, the House’s exclusive logistics partner — secured, fully insured door-to-door, and released only against signature at the destination you specify.

Insured carriage, worldwide

• Carrier: Brink’s Global Services — secured and insured, vault to door.
• Coverage: every shipment is fully insured for its declared value for the entire journey. Risk passes to you only upon signed delivery.
• Destinations: the House delivers worldwide, with USA-first service.
• Complimentary delivery: every acquisition is delivered complimentary — fully insured, door to door — to every country we serve, whatever its value.
• Packaging: discreet, secure outer packaging; the contents are never identified externally.

Dispatch & timing

Each piece is verified, certified where applicable, and prepared for carriage by the atelier before dispatch. Your advisor confirms the dispatch window and the expected delivery date at order confirmation, and shares tracking and delivery coordination directly with you. A signature from the named recipient is required upon delivery.

Duties & taxes

Import duties and local taxes are not included in the price or in complimentary delivery. Where your country charges them, they are payable by you on import. They vary by destination; your advisor confirms the expected amount for your country before dispatch, so you know the full landed cost before your piece leaves us.

On delivery

Please inspect your piece upon receipt. In the unlikely event of transit damage, contact your advisor promptly — every shipment travels fully insured, and the House manages any carrier claim on your behalf in full. See our Returns policy.

Questions

Your advisor is the fastest route: +1 (209) 328-4413 · WhatsApp · support@legacydiamondsandgemstones.com · Contact us.